Balance Plus is a free, 24 hour-a-day voice response system that allows you to talk with the Service First computer by using a touch tone phone.
Local – 605-336-0721
Toll Free – 1-800-456-1692
If you are having issues logging in to the new Balance Plus system (after Oct 1st, 2014), please try to use the last 4 digits of your social security number as your PIN. Once logged in, you may change your PIN back to your previous PIN if you would like.